Orders have a 2-3 business days processing time. If an order is placed after 8 am, it will begin processing the next business day. An exception can be made by calling (833) 784-9669 after placing the order.
USPS does not guarantee a delivery day. Orders are delivered between 1-3 business days after they are shipped via USPS.
Free shipping over $99 is valid for Continental US RETAIL CUSTOMERS ONLY. The shipping service used for this will be USPS First Class, USPS Priority, or UPS Ground at STEMJUICE’s sole discretion.
STEMJUICE is not responsible for lost packages due to a wrong address given by the customer. If the package is returned to us due to a wrong address, extra shipping charges will incur to resend package.
In the event that a package is lost or damaged by the shipping carrier, STEMJUICE will work closely with customers to resolve the issue. Please contact STEMJUICE immediately regarding any shipping issue at (833) 784-9669 or sales@STEMJUICE.com
Per the STAKE Act in California, we will be contacting customers via telephone to confirm purchase. The phone call will take place after 5 p.m. We may leave a voice message in the event that we cannot reach the customer. By ordering a product from STEMJUICE’s website, you agree to be age verified by telephone. In addition, we are unable to ship orders to P.O. Boxes in California. All orders in California must be shipped to the billing address in the order. Please call our customer service team at (833) 784-9669 if you have any questions regarding this matter.
We cannot accept or ship any orders to Utah per Utah Code §59-14-509.